Legal Operations Associate

Role Description

Dropbox is seeking a highly organized and strategic Legal Operations Associate to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization.

The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like JSM, Confluence, Ironclad and legal AI tooling, like Spellbook, and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox’s Legal team operates today and scales for tomorrow.

Responsibilities

• Design and lead legal team workflows, policies, and processes to improve efficiency.

• Implement and manage legal technology tools (e.g., CLM, eBilling, matter management).

• Drive legal department KPIs, reporting, and dashboards to measure performance and value.

• Support Project Hopper’s rollout and onboarding of additional Legal teams, including testing changes, documenting configurations, and training users.

• Oversee outside counsel and legal vendor engagements, onboarding, and billing.

• Manage the legal team’s tech stack and collaborate with IT as needed.

• Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiative