Lyft Business Customer Success Associate

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft Business is pioneering a transformative shift in how companies and brands leverage the Lyft platform, redefining operational approaches. We are dedicated to addressing substantial challenges, meeting the diverse needs of our clients and their stakeholders, from employees, customers, and students to patients, in innovative ways. Our unwavering commitment is to consistently deliver exceptional customer service, setting the bar for excellence in all interactions.

Within our dynamic and rewarding environment, we seek team members who are customer-focused and passionate about problem-solving, dedicated to elevating the customer experience. As a Customer Success Associate at Lyft Business, you play a pivotal role in enlightening our clients about the capabilities of Lyft Business. Your responsibilities encompass being the implementation lead, administrative authority, and product specialist, collaborating closely with our sales team.

This collaboration is geared towards expanding the use of Lyft Business’ products for varied transportation requirements, including corporate travel, workplace commuting, events, recruiting, and beyond.

As the primary custodian of our ride programs, you ensure that our customers achieve success through their use of Lyft for transportation needs. Our platform, trusted by numerou