Applied AI Engineer, Enterprise - EDU

About the Team

Across industries, OpenAI’s Applied AI Engineering (AIE) team helps organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and transformation teams to navigate complex architectures, data environments, governance requirements, and organization-wide change. We turn lessons from these deployments into better OpenAI products and reusable patterns that help customers move faster.

About the Role

As an Enterprise AIE, you will serve as a technical partner to leading organizations including universities and other educational institutions, helping them turn ambitious AI use cases into durable production systems and adoption at scale. You will combine deep technical judgment with hands-on engineering to provide technical leadership on complex customer deployments.

You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions about model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by durable production systems, sustained adoption, and meaningful business impact. Your deployment experience will also directly influence how OpenAI’s products evolve.

This role may be based in one of our offices in New York City or San Francisco, or it may be performed remotely. Office-based employees follow a hybrid work model with three days per week in t