IT Support Engineer

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Corporate Technology (CorpTech) Services team supports Stripes working in offices and remotely around the world. We keep critical business systems running and support onboarding, offboarding, and everyday technology needs. We’re looking for a Tier 1 Support Engineer to join our Americas team, providing thoughtful, individualized, in-person support while collaborating with a global team.

What you’ll do

You’ll resolve hardware, software, and business-system issues, maintain office technology, and support executives and high-stakes meetings. This role requires in-person support, including desk setups and equipment management.

Responsibilities

• Provide hands-on support for executive devices, including macOS and iOS provisioning, configuration, secure migrations, and travel technology readiness

• Support high-stakes meetings and events through advance checks, active conferencing troubleshooting, and dedicated meeting-day technical support

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